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Services

As your single source for IT needs, our services can be broken down into the following practice areas:

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MANAGED IT SERVICES

As a Managed Services Provider (MSP) the IT services we offer facilitate faster and more economical resolution of PC and user-based service incidents. Managed Services contracts cover all customer service calls for all selected PCs, mobile devices, and servers as part of the monthly fee. No additional service-related costs will be incurred as long as this agreement is in place. Per-PC, per-month pricing ensures flexibility and offers access to our suite of services, including:

  • Remote Monitoring & Maintenance
  • Reporting & Trend Analysis
  • Pro-Active Remote Support
  • Monthly Technology Alignment visits
  • Quarterly virtual CIO visits

UNIFIED VOICE SERVICES

Our Unified Voice Service is the latest in Voice-over-IP (VoIP) Telephony technology. Our wide range of desktop and conference room handsets offers many robust features such as conferencing, mobile integration, softphones, and much more. Wherever your business is located, NetTech will coordinate the infrastructure to provide the best performance at the greatest value, leveraging:

  • Cutting-edge hardware and software options
  • Significant cost savings over traditional phone service
  • Dedicated account representatives focused on your business
  • Supported by our local help-desk personnel

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CLOUD SERVICES

As the technology has matured and accessibility has improved, cloud computing has become very attractive to small and medium sized businesses. Our private cloud solution is the direct result of over 15 years experience in delivering high-quality, secure, and reliable centralized computing performance. We deliver the cloud for our clients in a number of different ways:

  • Virtual Hosted Infrastructure (VHI)
  • Virtual Hosted Desktop (VHD)
  • Direct-connected ethernet Datacenter Access

SECURITY SERVICES

NetTech assesses, secures, and maintains the underlying infrastructure as well as mission-critical information for our clients against a growing array of increasingly sophisticated network security threats. We are involved with clients from the beginning to ensure that the ongoing security and compliance objectives of the business are met initially as well as on an ongoing basis. We provide these through the following services:

  • Technology Security Assessments
  • Managed Security Services
  • Regular Security Reviews

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Monroe, LA

1851 Hudson Circle
Monroe, LA 71201-3537

318.387.0001

NetTech Logo - Helix Only

Ruston, LA

1609 Industrial Drive
Ruston, LA 71270-6634

318.251.8993

NetTech Logo - Helix Only

Little Rock, AR

415 N. McKinley, Suite 455
Little Rock, AR 72205

501.500.1950

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support@nettech.net

(866) 668-0001

Monroe, LA

Monroe, LA

1851 Hudson Circle
Monroe, LA 71201-3537

(318) 387-0001

Get Directions

Ruston, LA

Ruston, LA

1609 Industrial Drive
Ruston, LA 71270-6634

(318) 251-8993

Get Directions

Little Rock, AR

Little Rock, AR

415 N. McKinley, Suite 455
Little Rock, AR 72205

(501) 500-1950

Get Directions

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